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MindyCherry.com Return Policy
At MindyCherry.com, we want you to love your purchase! If for any reason you are not completely satisfied, we offer a simple return process.
Returns You have 14 days from the date of delivery to return any items for a refund, minus shipping costs. Please ensure that the item is in its original condition, unworn, and with all tags and packaging intact.
Return Process
Email our customer service team at info@mindycherry.com within 14 days of receiving your order to initiate the return.
Once approved, we will provide you with the return address and instructions.
You are responsible for the return shipping costs. We recommend using a trackable shipping method to ensure your return is safely delivered.
Refunds Once we receive and inspect your return, we will process your refund within 7 business days. Refunds will be issued to the original payment method. Please note that the original shipping costs are non-refundable.
Exchanges We currently do not offer direct exchanges. If you wish to exchange an item, please return it for a refund and place a new order.
Non-Returnable Items Please note that certain items may be marked as non-returnable, such as sale items, custom pieces, or gift cards. These items are not eligible for return.
If you have any questions, feel free to contact us at info@mindycherry.com. We're here to help!
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MindyCherry.com Privacy Policy
At MindyCherry.com, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit and interact with our website.
Information We Collect We collect information that you provide directly to us when you:
Create an account
Make a purchase
Subscribe to our newsletter
Contact customer service
The types of personal information we may collect include your name, email address, shipping address, billing information, and any other information you provide.
How We Use Your Information We use the information we collect for the following purposes:
To process and fulfill your orders, including shipping, handling returns, and customer support.
To communicate with you about your orders and respond to inquiries.
To improve our website, services, and customer experience.
To send you promotional content or offers, if you have opted into our mailing list.
Cookies We use cookies to enhance your experience on MindyCherry.com, specifically when you log in to use the store. Cookies are small data files stored on your device that help us:
Recognize you when you return to our site.
Keep track of your shopping cart and preferences.
Analyze site traffic and performance to improve our services.
You can choose to disable cookies through your browser settings. However, please note that disabling cookies may affect your ability to log in or complete purchases on our site.
Third-Party Services We work with third-party service providers to assist with operations such as payment processing, shipping, and marketing. These providers only have access to the information necessary to perform their services, and they are required to protect your data.
We Do Not Sell Your Information MindyCherry.com does not sell, trade, or rent your personal information to third parties. Your data is only shared with trusted service providers to complete transactions or enhance your experience on our site, and solely for those purposes.
Security We implement a variety of security measures to protect your personal information. While we strive to use industry-standard methods to secure your data, no method of transmission over the internet or electronic storage is 100% secure.
Your Rights You have the right to access, update, or request the deletion of your personal information. If you wish to exercise these rights, please contact us at [insert contact email]. We will respond to your request in a timely manner.
Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at [insert contact email].
Effective Date: October 1, 2024